Policies

Privacy Policy

Thank you for shopping at QimaAbaya.com. We respect your privacy and never sell or share customer information with any third party.  Our privacy policy describes how we use the personal information we request from our customers.


Registration privacy policy :

Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy.

Checkout privacy policy

Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.

Payments

Ensuring the security of our customers, QimaAbaya.com processes all online payments through PayPal. PayPal is known worldwide for secure processing of credit cards, debit cards, PayPal, and E-check payments. Since all payment is processed by PayPal, we do not collect or store any customer credit card, debit card, billing address, or other financial information on our end.  

Newsletters

Customers who subscribe to our newsletter are required to provide a valid email address for the purpose of receiving our Newsletter. Subscribers will receive occasional emails from our site informing them of special offers, updates, and new items. All subscribers have the option to unsubscribe from our newsletter at any time, after which they will no longer receive any emails from QimaAbaya.com

Returns

We stand behind the quality of our garments and are pleased to offer a 30 day money back guarantee to all our customers. If you are unsatisfied with your purchase in any way simply return the unworn item hassle-free within 30 days of the date it was shipped to you for a refund of the purchase price.

Conditions for Returns

  • All items being returned must still be in brand new, unwashed, unworn, and un-perfumed condition.
  • The original shipping fees paid by the customer are non-refundable.
  • The customer is responsible for the shipping charges incurred to ship their garment back to us.
  • The return must be received within 30 days of the date the order was shipped in order for a refund to be processed. Returns that are received after the 30-day period will only be eligible for an exchange or store credit.
  • All items purchased on clearance are final sale so returns will not be accepted on clearance items.
  • We do not issue refunds on items that have been worn, damaged or altered by the customer. If we receive any returns that have signs of wear or are damaged/altered, the return will not be processed and the customer will be required to pay the necessary shipping costs to have the item returned to them.
  • You will receive an email from us once we have received the item and have issued your refund.  All refunds will be processed within 1-3 days of receiving the returned item.  You will be refunded through the same method of payment you used to pay for the purchase.